YASHA LIM
YASHA LIM
YASHA LIM
YASHA LIM
YASHA LIM
YASHA LIM
YASHA LIM
YASHA LIM
YASHA LIM
YASHA LIM
YASHA LIM
To gain a bit of context and some shortcuts to parts of the projects that may interest you, use the tags on the right.
Case Studies
Lifeblood needs to ensure that there is a steady stream of blood donors throughout the year.
My team and I needed to design an experience that helps Red Cross get more repeat donations and motivates people to donate regularly.
Project tags: user research, user interviews, research synthesis, user-centred design, service design, affinity mapping, archetypes, user journey, pivot, lessons learnt
![lifeblood.png](https://static.wixstatic.com/media/7232b9_84aba101298b4e968d7202fac9ea1010~mv2.png/v1/fill/w_224,h_224,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/lifeblood.png)
Image sourced from the Red Cross Lifeblood website
Ceres
This project investigated the current design of the Ceres Fair Food website and investigated why a large number of users would not proceed past the checkout stage.
Project tags: user research methodology, user interviews, research synthesis,
![fruit and vegetable.png](https://static.wixstatic.com/media/7232b9_2ec706f69710447aa6f1df1e9c0f0912~mv2.png/v1/fill/w_56,h_56,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/fruit%20and%20vegetable.png)
Image sourced from Flaticon, Freepik